Kaiser Permanente appoints new Medical Group Administrator

Paul-Louis (P.L.) Maillard was recently picked as Santa Rosa Medical Center’s Medical Group Administrator (MGA). He started in this new role Feb. 18.

As MGA, P.L.is responsible for all ambulatory care operations and services.

“I am thrilled to take on the chief administrator role here,” he said. “This is an amazing community and medical center, which I’ve come to love and admire in my initial year and a half here. It is my privilege and pleasure to help lead this amazing medical center.”

A healthcare leader with a background in inpatient and outpatient operations as well as project leadership at major medical centers, P.L. has been an assistant medical group administrator (AMGA) in Santa Rosa since 2016. As AMGA, his responsibilities included oversight of the Adult and Family Medicine Department in Santa Rosa and Rohnert Park, where he helped launch the Kaiser Permanente Family Medicine Residency Program and the opening of the new Mercury Way Medical Office Building. In this role, he also oversaw the Emergency Department, Hospital Based Services, and other programs and services under the umbrella of Care Experience.

Prior to moving to Northern California, P.L. was the assistant medical center administrator for the Kaiser Permanente Los Angeles Medical Center. While there, he spearheaded recognition of the facility as a Center of Excellence for Culturally Competent Care for LGBT Health Equity, a first in the KP program. He started his career as a physical therapist, completing part of his training at Santa Rosa Medical Center while attending UCSF.

P.L. has a master’s in physical therapy and in healthcare administration and was in the 2014 Class of the Harvard Business School Kaiser Permanente Executive Leadership Program.

In his free time, P.L. likes to hike through the vineyards around his home, travel, and spend time with his family. P.L. and his husband, John Cooper, have been together for 28 years and have three daughters. With generations of his family owning property in Healdsburg for more than 70 years, P.L. says, “Coming to Santa Rosa truly has felt like coming home.”